Hello High Dispensary, based in Hammonton, New Jersey, has quickly gained traction as a cannabis delivery provider throughout the Jersey Shore region. Known for offering same-day delivery and a modern ordering experience, the service has drawn both praise and criticism from customers across South Jersey.
Product Selection and Pricing
Hello High’s online menu features a diverse range of cannabis products including flower, concentrates, edibles, vapes, tinctures, and accessories. Brands such as ILLICIT, Kind Tree, and binske are among the dispensary’s top offerings, providing strains like Gorilla Pie, Zen Crusher, and Chem D.
However, pricing appears to be a sticking point for some. While the company promotes frequent promotions—such as “$20 off delivery orders over $150″—customers note that delivery minimums and state taxes eat into any perceived savings. Several users have voiced concerns on review forums, stating that the pricing strategy doesn’t offer the value expected, especially when factoring in product packaging inconsistencies or smaller-than-expected quantities.
Delivery Reliability and Speed
One of Hello High’s main selling points is its same-day delivery model, a feature that resonates strongly with customers who prefer at-home convenience. Positive reviews describe the delivery as “faster than Amazon,” and many say their drivers are friendly and respectful.
Yet, consistency is another story. Multiple reviews document lengthy delays and lack of communication. Customers have shared experiences of waiting hours with no updates, only to have their orders canceled without warning late in the evening. For a service marketing itself on speed and simplicity, this raises serious questions about logistics and order fulfillment processes.
Customer Service and Transparency
Customer support is another area where Hello High receives mixed feedback. On one hand, some users applaud the staff for being courteous and helpful when problems arise. On the other, several have reported difficulties getting timely responses or clear answers regarding order issues, refunds, or product quality.
One customer shared that they were charged nearly $200 for 7 grams due to poorly labeled packages from a supplier—and were left with no clear path to resolve the concern. These stories suggest that while Hello High may be trying to build trust through its friendly image, gaps in accountability could hurt its reputation in the long run.
Final Verdict
Hello High is a modern, ambitious cannabis delivery service bringing accessibility to Jersey Shore consumers with an impressive product lineup and digital-first approach. But to remain competitive in an increasingly crowded New Jersey market, the company needs to refine its operations. Clearer communication, more reliable delivery windows, transparent pricing, and proactive customer care could elevate Hello High from a promising player to a regional leader in cannabis delivery.